Starbucks: Now Served in Your Hand

If you're going to pay $4.50 for a drink a Starbucks, you most likely would like the drink to stay in the cup, not in your hand.

On a recent visit to our local Starbucks, my wife and I ordered drinks and sat down at a table. A few moments later we watched as a guy walked up to the counter and grabbed a grande cup (he had ordered a tall) and quickly explained that his cup was leaking.

A few more minutes went by and we watched as two women walked up to the counter and complained that their tall cups were leaking. The barista, offered with a grande cup and then turned to help the next customer.

At this point, my wife and I were getting ready to leave, but we had to stay and see if it was going to happen again...

Sure enough, not five minutes had passed and another pair of women return to the counter with leaking tall cups.

I was annoyed on behalf of these people as I watched them sit at the table across the room and try to pour their hot drinks into bigger cups without spilling any. Is this the Starbucks Experience? Pay for overpriced espresso made right into your hand! Sounds good to me.

I had to see for myself why the cups were leaking so...I stole three tall cups to conduct my own experiment. Much to my dismay my magic touch didn't change anything and my cups leaked at home.